Methodology for Developing a Strategy for Implementing Digital Technologies

4.2. KREDA analysis

The KREDA analysis is used for a detailed assessment of the quality of educational and management processes within a higher education institution. It links the results of the situational analysis with recommendations for improving institutional efficiency.

Steps:

1. Define quality criteria.
2. Collect relevant information.
3. Evaluate the results.
4. Diagnose problems.
5. Recommend improvement measures.
6. Prepare a report [8].

Illustrative example of the application of the KREDA analysis:

The university team defined quality criteria for teaching and administrative processes, including the timeliness of issuing certificates and the availability of digital teaching materials. Data were collected through surveys among students and staff (n=150), after which each dimension was rated on a scale from 1 to 5. The analysis revealed that the certificate issuance process had an average rating of 2.8, while the availability and quality of digital teaching materials received a score of 4.2. Based on these findings, the recommendation was to introduce an e-service for certificate issuance and to standardize the format of digital materials to improve their consistency and accessibility.