Examples of successful implementation of artificial intelligence tools and systems in education – organisational aspect

2.11. British University Vietnam

Application Description:

British University Vietnam (BUV) has developed AI-based systems that provide personalised learning support to students, especially those with additional educational needs or language barriers. The system enables asynchronous communication by answering questions, offering explanations, and providing guidance to help students understand educational content. This approach encourages independent learning and helps reduce disparities in access to educational resources among students from diverse backgrounds and abilities.

Organisational Aspects:

• Focus on Inclusion: The AI system is designed to support students with learning disabilities and those for whom English is not their first language, thereby increasing accessibility and equity in education.
• Technical Integration: The AI tool is embedded within the university’s existing e-learning system and enables real-time interaction, enhancing the learning experience and connectivity between teachers and students.
• Data and Security: The University has established clear protocols to protect personal data and user rights, ensuring that technology is used responsibly and in accordance with ethical standards.
• Evaluation: Student feedback is regularly collected and analysed to improve system functionality and adapt it to user needs. Research conducted over several semesters has shown that students who use the system produce higher quality work and report greater satisfaction with their learning.

Read more: British University Vietnam: Artificial Intelligence-Based Student Support System.