Technical support for teachers

Along with technical assistance in solving problems, continuous education of teachers in the use of ICT tools is equally important. The organisation of webinars, thematic workshops and demonstrations of user scenarios helps teachers in the development of digital competences.

For example, online workshops can be organised on using H5P tools to create interactive teaching content in Moodle LMS, sessions on lesson planning via Etherpad tools or Joplin digital note-taking tutorials. Webinars can be conducted via BigBlueButton and Jitsi Meet, videoconferencing systems, which enable secure and stable online meetings in an open source environment. New teachers should undergo a digital orientation programme that covers basic educational platforms and resources of higher education institutions.

Examples of good practice

Examples of good practice include a training schedule published at the beginning of the academic year, which allows teachers to plan their own professional development. Some universities are also introducing certification programmes for digital competences for teachers, which further motivates the active acquisition of ICT skills.