Examples of successful implementation of artificial intelligence tools and systems in education – organisational aspect

Application Description:
Arizona State University is among the first universities to implement the ChatGPT Enterprise AI system institutionally, later renamed ChatGPT Edu. The goal of this initiative is to enhance personalised support for students in their learning and increase access to digital resources, especially in large courses with limited mentoring capacity.

Organisational Aspects:

• Strategic Decision: The initiative began at the university leadership level, which, in collaboration with OpenAI, defined the institutional framework and security standards for AI application.

• Support and Education: A series of workshops and digital guides were developed to train faculty, staff, and students in the responsible and effective use of the ChatGPT Edu system.

• Security and Ethics: The ChatGPT Edu system operates within a closed institutional environment, preventing the sharing of student personal data with external service providers and ensuring compliance with privacy regulations.

• Evaluation: The University continuously collects and analyses data on user engagement and satisfaction to improve existing AI services and develop new forms of digital learning support.

Read more: Arizona State University (ASU): ChatGPT Edu and personalised student support