Examples of successful implementation of artificial intelligence tools and systems in education – organisational aspect: University of Michigan

2. Key organisational factors

2.10. University of Michigan

Application description:
The University of Michigan has developed a system based on artificial intelligence models to provide students with fast and relevant feedback on their written work. The system analyses the structure, argumentation, and style of essays, encouraging students to learn independently and continuously improve their academic writing. The main purpose of the system is not to replace teachers, but to offer an additional tool that supports the teaching process and reflective learning in writing.

Organisational Aspects:

Strategy: The system was developed within the University in collaboration with Information Services (ITS) and faculty from the Department of Pedagogy and Linguistics, ensuring that the use of artificial intelligence aligns with the institution’s academic goals, ethical principles, and pedagogical standards.
Training: Workshops and pilot phases were conducted with teachers who tested the capabilities and limitations of the artificial intelligence system in analysing written assignments, with special emphasis on interpreting the results and applying them in teaching.
Ethics and transparency: Special attention was given to ethical issues and the role of teachers. AI does not provide final grades but generates feedback to support teachers in evaluating and guiding student learning, thus preserving the principle of human judgment in education.
Monitoring: The effectiveness of the system is continuously monitored through student surveys and pedagogical analytics. Evaluation results are used to assess the accuracy and usefulness of the feedback and to further improve the system.