5. IT equipment and internet access
An essential part of any analysis is a detailed insight into the institution's equipment with information and communication technology, as well as the quality and speed of internet access. Technical infrastructure is a basic prerequisite for the successful implementation of digital teaching, and its level directly affects the possibility of applying modern pedagogical and technological solutions (with competent teaching staff, of course).
It is necessary to assess not only the availability of computers, but also the presence of portable devices (laptops, tablets), interactive whiteboards and smart displays, cameras, microphones and speakers, and other additional equipment that enables high-quality recording or transmission of teaching activities in real time. It is also useful to include software resources in the analysis, such as licensed educational applications, learning management systems (LMS) or specialised software packages for certain scientific disciplines (e.g. SPSS, MATLAB). This provides a comprehensive insight into whether the institution has a sufficient combination of hardware and software necessary for the complete digitalisation of the teaching process.
An equally important element is the speed and reliability of the internet connection. It is not enough to look only at the infrastructure of the higher education institution building, but also at the conditions in which teachers and students access content from home. A stable and fast internet connection is crucial in situations where classes are held live via videoconferencing tools, when collaborative platforms are used or when students need to access rich multimedia content. The lack of a stable connection can significantly hinder participation in online activities, reduce the quality of communication, and cause a feeling of exclusion among students.
These technical aspects must be met so that teachers can plan, create and deliver digital teaching without any obstacles, and students can participate equally in the educational process without any technical barriers. In addition to accessibility, it is also important to consider the level of equipment — as differences between departments, departments or individual teachers can result in uneven teaching quality. Therefore, the analysis should also include strategies to address possible technical inequalities, such as providing shared resources, support in the form of school laboratories or device lending programmes for students and teachers.
Example: During the preparation for the hybrid semester, it was found that several classrooms did not have adequate video streaming equipment, and the HEI building's internet access speed did not have sufficient bandwidth. In response, the institution acquired additional equipment and arranged for an expansion of the internet network in cooperation with CARNET.
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